You can access your email:

  • through Webmail at http://webmail.webdock.com.au/
  • through an email client on your computer with the following settings:
    Email address: joebloggs@yourdomain.com.au (example only)
    POP3/IMAP (incoming) server: mail.webdock.com.au
    SMTP (outgoing) server: smtp.webdock.com.au (Using port 587 with SMTP authentication)
    Account name/Username: joebloggs@yourdomain.com.au (example only - use your email address)
    Password: (as set up)

    Outlook Express

    To set up email in Outlook Express do the following:
    1. Start Outlook Express
    2. click Tools menu -> Accounts. The email accounts dialog will launch.
    3. select the Mail tab
    4. click the "Add" button -> Mail. A wizard will launch
    5. You will be prompted for your name. Type your name and press Next
    6. You will be prompted for your E-mail address. Type your email address and press Next
    7. You will be prompted to select a mail server type. Select either POP3 or IMAP depending on your requirements (if in doubt, select POP3). Your incoming mail server is mail.webdock.com.au. Your outgoing mail server is smtp.webdock.com.au. Once you have completed this, press Next.
    8. You will be prompted for your Account name and password. Your Account name is your full email address. Type it in and press Next.
    9. Click the Finish button to end the wizard.
    Now we must setup some advanced options which are not available in the wizard.
    1. click Tools menu -> Accounts. The email accounts dialog will launch.
    2. select the Mail tab
    3. Select the account you just created. Click the "Properties" button.
    4. Select the "Servers" tab. Select the box that says "My server requires authentication"
    5. Select the "Advanced" tab. Change the Outgoing mail (SMTP) port number to 587.
    6. Press OK
    You should now be able to retrieve your email using Outlook Express

    Microsoft Outlook

    Microsoft Outlook can be set up in two modes: "Corporate or Workgroup", or "Internet Only". If you are set up in "Internet Only" mode, you will be able to set up Outlook using the same instructions as for Outlook Express. If you are using Corporate mode email is handled differently, and you will need to see your systems administrator to set up your email.

    Mozilla Thunderbird

    To set up email in Mozilla Thunderbird do the following:
    1. Start Mozilla Thunderbird
    2. Click Tools menu -> Account Settings. A dialog will launch.
    3. Click the "Add Account" button. An Account Wizard will launch.
    4. You will be prompted for the type of account to set up. Select Email account and press Next.
    5. You will be prompted for your Name and Email address. Type them in and press Next.
    6. You will be prompted to select a mail server type. Select either POP or IMAP depending on your requirements (if in doubt, select POP). Your incoming mail server is mail.webdock.com.au. Type it in and press Next.
    7. You will be prompted for your Incoming User Name. Your Incoming User Name is your full email address. Type it in and press Next.
    8. You will be prompted for a name to call this account. It makes sense to call the Account by your email address. Press Next.
    9. If you have not selected an Outgoing (SMTP) server before, you may be prompted to type one now. Your outgoing mail server is smtp.webdock.com.au Once you have completed this, press Next.
    10. Click the Finish button to end the wizard.
    11. Click Tools menu -> Account Settings. A dialog will launch.
    12. Go to Outgoing Server (SMTP) Settings. Select the default server (smtp.webdock.com.au) and click edit. Change the port number to 587. Under Security and Authentication, the Use name and password box needs to be ticked. The user name is your Email address.
    13. You should now be able to retrieve your email using Mozilla Thunderbird.